About the Role
We currently have an Assistant Manager vacancy in our Belfast Stores.
By working closely with the Store Manager, the Assistant Manager will play a key role in implementing the store’s plans to allow the achievement of its key objectives in a quality retail environment and ensure we provide world class customer service for all of our customers.
1. Assist the Store Manager to produce annual objectives for the store.
2. Assist the Store Manager to produce an annual business plan to deliver the
agreed objectives, including a financial budget. Subsequently, assist the
Store Manager to report progress in writing each month against the
implementation of this plan to the Operations Director.
3. Assist the Store Manager in the effective and efficient management of all
commercial aspects of the day-to-day business of the store, including
rigorous adherence to the stock and cash control policies and procedures.
The Assistant Manager will be given specific responsibilities for the
commercial Management of the store at the discretion of the Store
Manager. The Assistant Manager will have specific client development
4. Assist the Store Manager to effectively select, manage, motivate and
develop all members of the store team to ensure that all store objectives
are met, especially in the following areas;
Individual sales objectives
A “winning” team culture
The Assistant Manager will be given responsibilities for the direct
management of a small number of the store team,
especially the performance management, motivation and development of
these direct reports.
5. Assist the Store Manager to ensure that there is effective external liaison
with all customers and suppliers and, in particular, ensure that all
complaints associated with the store are handled in line with Lunn’s
policies, procedures and standards.
6. Assist the Store Manager to develop a continuous improvement ethos
throughout the store team that touches every aspect of the business of the
store, by developing annual improvement objectives for the store and
subsequently implementing plans to deliver these objectives. The Assistant
Manager will be given specific responsibilities for identifying improvements
in certain work areas and for developing & implementing associated plans.
Essential Criteria & Minimum Qualifications:
GCSE English and Maths B grade or above (or equivalent)
Minimum 1 years’ experience in a supervisory/management role
Minimum of 1 years’ experience monitoring sales against target
Minimum of 1 years’ experience in a sales role
Previous experience in the Jewellery industry
Previous experience in luxury retail
Jewellery industry qualifications
Expected Attributes and Characteristics
Excellent interpersonal skills
Effective leadership skills
|ApplicationPack Assistant Manager||299.96 KB | pdf | 26 Mar 2019|
|Lunns Assistant Manager Job Description and Person Spec||483.63 KB | pdf | 26 Mar 2019|